# Privacy policy

> How Semantly handles personal data on semantly.fi and in contact-form enquiries. What we collect, why, who processes it, how long we keep it and your rights.

Page: https://semantly.fi/en/privacy  
Language: English  
Also in: [Suomi](https://semantly.fi/tietosuoja.md)

How we handle personal data when you visit this website or get in touch with us.

Last updated: 9 November 2026

## 1. Who we are

The controller of your personal data is Screenful Oy (Business ID 2537244-1), Kaikukatu 4 B, 00530 Helsinki, Finland. Semantly is a service of Screenful Oy. For anything related to privacy, email us at [hey@semantly.fi](mailto:hey@semantly.fi).

## 2. What we collect

- Contact form: your name, company, email address, phone number (optional), the topic you chose, your message, and the language of the page you used.
- Email: whatever you choose to send us.
- Technical data: when you load a page, our hosting provider Cloudflare processes your IP address, browser details and the address you requested, to deliver the site and protect it from attacks.

We don't use analytics, advertising cookies or tracking pixels. The site saves one setting in your browser, your language choice, so it stops suggesting the other language. That setting never leaves your device.

## 3. Why we use it

- To answer your enquiry and arrange a call. Legal basis: your consent and our legitimate interest in responding to business enquiries (GDPR Article 6(1)(a) and (f)).
- To prepare and carry out an agreement with your organisation. Legal basis: our legitimate interest, or the contract itself if you are a party to it (Article 6(1)(f) and (b)).
- To keep the website secure and working. Legal basis: our legitimate interest (Article 6(1)(f)).

We don't sell your data, and we don't use it for automated decision-making or profiling.

## 4. Who processes it for us

We use the following service providers. They process data only on our instructions.

- Cloudflare, Inc.: website hosting and security, and delivery of contact-form messages to our inbox.
- Our email service provider, which stores the messages we receive.

Cloudflare may process data outside the EU and EEA. Those transfers rely on the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.

## 5. How long we keep it

- Enquiries and related email: up to 24 months after our last contact. If the enquiry leads to a customer relationship, we keep what's needed for as long as the relationship lasts and as accounting law requires.
- Technical data at Cloudflare: for the short periods set by Cloudflare's own retention policies.

## 6. Your rights

Under the GDPR you can ask us to:

- show you the personal data we hold about you
- correct or complete it
- delete it
- restrict how we use it, or object to its use
- give it to you in a machine-readable format

You can withdraw your consent at any time. Email [hey@semantly.fi](mailto:hey@semantly.fi) and we'll reply within one month.

If you think we handle your data unlawfully, you can complain to the Finnish Data Protection Ombudsman ([tietosuoja.fi](https://tietosuoja.fi/en/home)).

## 7. Changes to this policy

We may update this policy when our services or the law change. The date at the top shows the latest version.

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Semantly (Screenful Oy, Helsinki). Contact: hey@semantly.fi · [Book an assessment call](https://semantly.fi/en/contact)
